Terms and Conditions

Terms and Conditions

Cafe Brass is a walk-in and reservations restaurant. 
Cafe Brass operates Monday to Saturday, enquire within for public holiday opening hours.

Lunch & Dinner Reservations
Cafe Brass accepts lunch reservations Monday to Saturday for groups of any size. 
Reservations can be made online and by telephone.

Cancellation Policy
Cafe Brass will accept cancellations or amendments to bookings up to 24 hours prior to the reservation time. 
No shows for groups of 10 or more will also incur a $40 per person charged to their credit card.
Any cancellations of groups of 10 or more within the 24 hour period will be charged $40 per person. 
Cancellations must be made by telephone and through a Cafe Brass team member

Dress Code: Smart Casual
No trade work wear, singlets or thongs

Credit Cards
We accept Visa, Mastercard and American express. 
Amex is accepted with a 2.5% surcharge
All credit cards incur a 1.25% fee.

Public Holidays
Please call ahead for Public Holiday opening hours and reservations
Please note, public holidays incur a 15% labour surcharge.

Privacy Policy
Protecting your privacy is very important to us, in the current regulatory and technical environment.

Use of Personal Data
We will collect information and use it for the following purposes:
Should you make an enquiry on our website, we may ask you for your name, address and email address in order that we may process or fulfil your reservation.
We may also use the information that we collect from you to notify you from time to time about functionality changes to our website, the service that we provide and details of specials, promotional offers and marketing purposes.
We will also ask you for your telephone number which enables us to contact you urgently in the event of there being a problem or query with your reservation.

Protection of Your Personal Data
We have created a secure environment to protect the personal information supplied by you to us when making an order or opening an account.
In accordance with the Data Protection Act 1998 we have implemented strict security procedures in relation to the storage and disclosure of information which you have given to us for the purpose of preventing unauthorised access.
For security reasons we may occasionally request proof of identity from you before disclosing any sensitive information to you or accepting any order from you.

Disclosure of Information to Third Parties
We do not sell, trade or rent your data to others. 
We employ third parties and individuals to perform certain functions on our behalf. 
Examples of these might be a courier delivering your goods to you, analysis of data, provision of marketing assistance, processing credit card payments and provision of a customer services department. 
Please rest assured that those companies and individuals who have access to any such personal information are not permitted to use this information for any other purposes and they are required to process any such data in accordance with the Data Protection Act 1998.

Consent and Data Protection
By using our website you irrevocably consent to authorising us to collate, collect and use this information. 
Any changes to our privacy policy will be updated and posted on this page of our website.

Opt Out
You can opt out of e-mail updates by clicking the relevant link listed at the bottom of each email campaign that we send.